Privacy Policy
Effective date: July 17, 2026
MARIANELA CARDENAS DDS MS P.A., doing business as Flossome Orthodontics ("we," "us," or "our"), is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit this website, contact us, or communicate with us by phone or text message.
Information We Collect
- Personal information: your name, phone number, email address, and any details you provide through our appointment request form, by phone, or by text message.
- Technical information: IP address, browser type, device details, and pages visited, collected through cookies and standard analytics tools.
How We Use Your Information
- To schedule appointments, respond to inquiries, and provide the services you request.
- To send appointment reminders, scheduling updates, and customer-care communications — including text messages (SMS) if you have opted in to receive them.
- To improve our website and patient experience.
- To comply with applicable laws, including HIPAA where patient health information is involved.
SMS/Text Messaging Privacy
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- You will only receive text messages from Flossome Orthodontics if you have expressly opted in — for example, by checking the SMS consent box on our appointment request form or by providing consent at our office.
- Our text messages are sent from 786-822-8054 and may include appointment reminders, scheduling and confirmation updates, customer care related to your treatment, and — only if you have separately opted in to marketing messages — occasional promotional messages.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at 305-275-1094.
- For full details, see our SMS Terms & Conditions.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with service providers directly involved in your care or in operating this website (under confidentiality obligations), or with legal authorities when required by law. Mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.
Security
We use technical, administrative, and physical safeguards to protect personal information. However, no system can guarantee absolute security.
Your Rights
You may request access to, corrections of, or restrictions on how we use your personal information. You may withdraw consent for SMS communications at any time by replying STOP or contacting our office.
Updates to This Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on this page with an updated effective date.
Contact Us
- Flossome Orthodontics
- Kendall Office: 7887 N. Kendall Drive, Suite 103, Miami, FL 33156
- Doral Office: 3905 NW 107 Avenue, Suite 103, Doral, FL 33178
- Phone: 305-275-1094
- SMS line: 786-822-8054